Privacy policy

Our privacy policy

Privacy & Data Protection Policy

PT Agrasia Nusa Makmur Internasional ("Agrasia," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through our website, www.agrasia.id, and our business communications.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit inquiries, or communicate with us regarding our products and services.

1. Information We Collect

We may collect the following types of information:

Personal and Business Information

Name and company name
Email address and telephone number
Business address and country
Product inquiries and sourcing requirements
Other information voluntarily provided through email, contact forms, or business correspondence

Website Usage Information

Depending on the technologies enabled on our website, certain technical information may be collected automatically, including IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We process personal information for legitimate business purposes, including:

Responding to product inquiries and quotation requests
Communicating with buyers, suppliers, and business partners
Evaluating sourcing and trading opportunities
Facilitating commercial discussions and business transactions
Improving our website and customer communication
Maintaining business records and fulfilling legal obligations

Where required by applicable law, we will obtain consent or rely on another appropriate legal basis for processing personal information.

3. Information Sharing

Agrasia may share relevant personal information with trusted service providers, professional advisers, or business partners when reasonably necessary to fulfill legitimate business purposes.

We may also disclose information where required by applicable laws, regulations, or lawful government requests.

We do not disclose confidential business information to unrelated third parties without an appropriate business purpose, legal basis, or authorization.

4. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or data storage system can be guaranteed to be completely secure.

5. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business relationships, administering transactions, and meeting applicable legal or regulatory requirements.

When personal information is no longer required, we take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable retention obligations.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, and performance.

Some third-party service providers may also process technical information when visitors access our website.

Where required by applicable law, visitors will be provided with information and choices regarding non-essential cookies or tracking technologies.

7. International Data Transfers

As Agrasia engages in international business activities, certain personal information may be processed or transferred outside Indonesia.

Where applicable, such transfers will be handled in accordance with relevant data protection requirements and appropriate safeguards.

8. Your Privacy Rights

Subject to applicable data protection laws, you may have the right to:

Request access to personal information held about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Object to or request restrictions on certain processing activities
Exercise other rights provided by applicable law

To submit a privacy-related request, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites.

Agrasia is not responsible for the privacy policies or data handling practices of external websites. We encourage visitors to review the privacy policies of those websites before sharing personal information.

10. Changes to This Privacy Policy

Agrasia may update this Privacy Policy periodically to reflect changes in our business activities, website practices, or applicable legal requirements.

Any updates will be published on this page with the corresponding revision date.